Frequently Asked Questions

What do you charge?

Check out my rates page for relevant information.

Will all my work and notes remain confidential?

Yes. Transcripts will never be sent to anyone else.

What references do you use?

There is a list of my references on this page.

How reliable are you?

I never accept work that I am not 100% confident that I can finish in the allotted time. As for my actual standard of work, I am happy to audition for you to ensure you are confident in working with me.

What are your turnaround times?

My three turnaround levels are Standard, Rush, and Expedite. Standard is anything over 48 hours. Rush is between 24 hours and 48 hours. Expedite is anything under 24 hours.

How can I contact you?

Either through my contact form or by email.

What do you look for when proofing?

Anything and everything. A more comprehensive list of things is on this page.

What do you think is the most important thing when proofreading?

Knowledge of rules. A firm grasp of punctuation rules, spelling, formatting, language, idioms, and extreme attention to detail. I don’t generally cite rules in a transcript, but almost all suggestions are based on the references listed here.

Flexibility. As the transcripts are verbatim, you can’t rely solely on rules. You must be able to show a balance between rules and readability. Clarity, correctness, and consistency are vital.

Communication. At the end of the day, I’m here to make your life easier and less stressful. My goal is to reply to emails within the hour and to always be realistic and dependable in my turnaround.

What software do you use?

I only proofread directly onto PDF. This means that I am able to work with any court reporter, no matter their CAT software.

Once proofed, only the pages that have corrections are sent back to you. You can see the annotations using Adobe Acrobat Reader (free).